If emailed emotions come cheap, then in cases where the benefits of seeming authentic would outweigh the benefits of seeming smart, wouldn't the occasional typo make you come across as being even more sincere? Condolences, for example, or enthusiastic congratulations. "I haven't tested a situation yet where there are clear benefits to using typos over the intelligence loss," he says, but theoretically the idea makes sense. It's possible, though, that there may be a time and a place for a strategic typo or two. original comment in bold, and answer in italics, indented). For each reviewer, summarize the main changes at the beginning Use typesetting for separating the original comments and your response (e.g. "Typos suggested to email readers that sender's decisions and actions were being driven by emotion rather than deliberate cognition," Brodsky wrote in last year's "Academy of Management Annual Meeting Proceedings." Say things like we agree or this is an excellent point' 2 When you disagree, clearly explain your disagreement, with objective facts. While people saw the senders as having stronger feelings, they also saw them as less intelligent. While there are many ways to use a PS, it typically denotes a casual tone. ![]() ![]() This entails deciding whether its appropriate to add a postscript message in the message youre sending. The text of one of the "angry" emails from Brodsky's research.īut before you start amplifying all your emotions - emmotions? - consider that unmediated authenticity comes at a cost. Decide when to use it Before including a PS in your email, its important to decide when and how you want to use it. Account icon An icon in the shape of a person's head and shoulders.
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